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Saturday, November 26, 2011

Barre Army Navy Store Return Policy

Barre Army Navy Store wants your holiday season to be happy, healthy and hassle free. Returns here at Barre Army Navy Store are no problem but there are some terms, conditions and practices that will make life a lot easier. We have all our policies at Barre Army Navy Store's Help page http://www.vtarmynavy.com/help_desk.htm

First all returns no matter where they were sent from should be sent back to the address below:

Barre Army Navy Store
955 N. Main St.
Barre, Vermont 05641

We ask that you include who you are, the order number and a good day time phone number as well as instructions as to what you need i.e. a refund or exchange and if it is an exchange what size and items.
If there is no note in the package we'll assume you want a refund (if we can identify you) and process in accordance with our return policy:

We accept any unused returns for refund for 60 days except cloth, fabric, camo netting or mosquito netting that is cut to size. We charge a restocking fee of 15% for returned items (unless it is an exchange then there is no restocking fee). If you keep some items and return some you will be charged a restocking fee on the items returned.
All Items cut to size (includes camo netting, camo cloth and mosquito netting products) all sales are final we will not accept returns.
Any items sent back after 60 days all returns will be for store credit only.
We will not refund the shipping costs to you or the shipping costs for you to return the item to us. This return policy is only for items that are returned in unused condition (Any used items will be evaluated on a case by case basis).
The RA number for returns and exchanges is the order number -- please call or email if you can not find it.

Exchanges-We will charge you a second return shipping charge to get the item(s) to you. You will also have to pay for the shipping of the items back to us. There will be no 15% re-stocking fee as long as it is an even exchange.

Questions email info@vtarmynavy.com or call 802-479-2289

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